Device Magic Blog

Device Magic Named a Top Pick for Field Service Businesses by CIO Applications

Posted by Nancy Vodicka on Dec 11, 2018 11:32:16 AM

We’re pleased to announce that Device Magic has been named CIO Applications' Field Service Company of the Year!

Additionally, the publication has highlighted Device Magic as one of the Top 25 Field Service Solutions for 2018 for how its mobile forms transform business operations. The selection process included a panel of “CIOs, VCs, industry analysts and the CIO Applications’ editorial panel, [who] evaluated and shortlisted 25 organizations that have significantly stood out as some of the most prominent players in the field service arena for the year 2018.”

As CIO Applications explains, there's a growing set of digital solutions for the field service industry, which was previously dominated by analog business operations. By implementing these smart technologies into field service roles, businesses now have access to analytics, mobility and data integrations. In turn, this improves employee collaboration, customer satisfaction and profit margins.

With Device Magic, users can build customized digital forms and checklists, and businesses are seeing improvements in productivity, communication, project workflows and more.

In the full article about Device Magic, CIO says, “Combining enterprise mobility with field data capture, Device Magic brings an intuitive, yet innovative mobile software and data collection app to the table. The company’s product is designed to assist field agents in capturing information from anywhere, anytime—with or without an internet connection.”

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Topics: News, Mobile Technology, Mobile Forms

Mobile Forms: The Easier Way to Do Business

Posted by Miranda Cheatham on Dec 7, 2018 3:22:47 PM

Using paper forms can be a slow and painful process, both for the employee filling out the form and the administrator processing the paperwork. This inconvenience can translate into significant productivity losses for your business.

Take a systematic look at the problems of paperwork, and learn how you can reduce friction in your business operations by using a mobile forms app to gather and share information.

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Topics: Mobile Forms, Going Paperless, Mobile Technology

How Paterson Simons Uses Mobile Forms to Transform the Heavy Lifting Industry

Posted by Miranda Cheatham on Dec 4, 2018 10:31:05 AM

Paterson Simons is the leading supplier of world-class crane and heavy lifting brands in West Africa. For more than 70 years, Paterson Simons has provided sales, parts and services specializing in crane, reach stacker, telehandler and forklift throughout West Africa. As the official dealer for Manitowoc, Konecranes, Manitou and Terberg tractors, the U.K.-based company has developed an international presence and expansive territory coverage.

Thanks to their expertise in heavy lifting, as well as their extensive service network, Paterson Simons supports suppliers and consumers in the mining, ports, and oil and gas sectors throughout the West African region.

Historically, the company has relied on paper-based field service reports for completing equipment inspections and invoicing customers for services or repairs. However, this reporting style resulted in processing delays and transcription errors, affecting business overall. In order to develop scalable data transmission processes, optimize invoicing procedures and modernize billing and reporting, something had to change.

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Topics: Mobile Forms, Mobile Technology

Online Forms vs. Mobile Forms: What's the Difference?

Posted by Miranda Cheatham on Nov 30, 2018 4:02:36 PM

Business software categories can target very specific needs. While online forms and mobile forms may seem like the same thing, they serve different functions.

Compare data collection via online forms to collection via mobile forms to understand the differences between the two types of business apps. Learn how your business can benefit from each technology.

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Topics: Mobile Technology, Mobile Forms

7 Ways Enterprises Use Mobile Forms to Improve Business Operations

Posted by Miranda Cheatham on Nov 20, 2018 10:03:50 AM

Are you using the best tools for enterprise data management? Even if your business is leveraging smart data solutions to optimize customer interactions, there are ways you can use data beyond externally focused customers or leads.

Using mobile forms can flip big data on its head, allowing you to innovate how your internal business operations run. Enterprises using mobile forms can achieve tighter timelines, more efficient communication and better data integration.

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Topics: Mobile Technology, Mobile Forms