3 Strategies to Optimize Your Construction Training

Posted by Jess McWeeney on May 22, 2018 9:25:00 AM

What is your construction training program designed to achieve? Some companies focus on meeting minimum standards for safety. Other companies like HDR and Fluor — firms that recently built or repaired hundreds of bridges in Oregon — are known for their investments in bringing new people into the skilled trades.

With all the different possibilities, how can you get the best results from your training investment?

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Topics: Construction

How to Use Digital Forms to Collect Better Data in the Energy Industry

Posted by Jess McWeeney on May 16, 2018 9:02:00 AM

“We did not know about the problem.”

As a manager in the energy industry, you want to avoid saying that to your peers and the public. When you are unaware of problems and issues in your organization, you may appear incompetent to the public and your peers. Ouch! How do you avoid the embarrassment of being surprised by problems like electrical failures or broken pumps?

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Topics: Energy & Utilities

The Digital Strategy for Boosting Construction Customer Loyalty

Posted by Jess McWeeney on May 8, 2018 9:39:00 AM

Construction projects take months or years to complete and require ongoing input from the customer. A proactive approach to customer service is essential to construction success. Instead of relying solely on charisma and sales ability to keep customers happy, use a relationship management approach.

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Topics: Construction

From the Farmer Improves Customer Service & Driver Management with Mobile Forms

Posted by Nancy Vodicka on May 1, 2018 9:16:00 AM

Spring is here, bringing baseball, warm sunny days, picnics, and pollen (actually, we’re not very excited about that!). Growing up on a farm, spring was one of my favorite times of the year. It meant seeing all the fruit trees with their colorful blossoms and starting to plant our gardens for all of the fresh produce we would enjoy later in the season.

For us city dwellers, finding space for a garden and growing our own produce isn’t always possible, so we turn to folks like Jason Lundberg and From the Farmer. I'm very excited to share Jason's story of how he uses Device Magic to help him provide great customer service and bring the farmers market experience directly into his customer’s homes.

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Topics: Mobile Forms

3 Practical Strategies for Improving Utility Project Effectiveness

Posted by Jess McWeeney on Apr 24, 2018 12:21:17 PM

Utility projects require major investments of time and money. What if you could improve productivity by 1% or 5% on a multi-million dollar project? Those benefits will be worth pursuing, especially if you increase your team’s capabilities along the way. Digital forms make it possible.

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Topics: Energy & Utilities