Interest in business productivity remains high, and companies are increasingly turning to technology as a way to streamline operations and reduce mundane, repetitive tasks, so they can focus on high-value efforts.
A segment of technology called RPA, or robotic process automation, uses business rules, integrations, and smart automation to address operational inefficiencies.
According to McKinsey & Company, RPA technology has a potential ROI of 30 to 200 percent within the first year. Plus, the employee buy-in is significant. “In every case we looked at, people welcomed the technology because they hated the tasks that the machines now do, and it relieved them of the rising pressure of work,” said the report.